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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Mitchell

January 20, 2026

5  out of  5
rating by Jessica Mitchell
"My experience has been amazing with Ezmonae. She has been more than patient while working through several automotive quotes and getting my family the best possible rate!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Arlene McNeal

January 20, 2026

5  out of  5
rating by Arlene McNeal
"The young lady was very help during the whole procedure. I really appreciated her willingness and patience."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jessica Sawyer’s Team! We deeply appreciate your kind words here in Thousand Oaks . "
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Mary Close

January 20, 2026

5  out of  5
rating by Mary Close
"Jessica has been 100% everything I could ever ask for from the very beginning. Always helpful, always a great attitude, always timely! She really is more like a friend than an agent. I am grateful to have found her and State Farm, they have always been good to me! I highly, highly recommend!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jessica Sawyer’s Team. "
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Hector Lopez

January 17, 2026

5  out of  5
rating by Hector Lopez
"Gracias María, por tu ayuda con mi seguro de carro. Me alegra mucho que haya una persona que hable español en su oficina con la que pueda comunicarme."
We responded:
"Thanks so much for the fantastic rating, Hector! We are so glad you had a positive experience with us here on State Farm Agent Jessica Sawyer’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Lauren Taylor

January 17, 2026

5  out of  5
rating by Lauren Taylor
"Maria is so personable and nice to work with. Thank you for always helping me with my insurance needs."
We responded:
"Lauren, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jessica Sawyer’s Team here in our Thousand Oaks office. "
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Angela Brown

January 17, 2026

5  out of  5
rating by Angela Brown
"Every time I call the office, everyone is very helpful and knowledgeable. I can hear the smile on their faces and always willing to help."
We responded:
"Angela, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jessica Sawyer’s Team here in our Thousand Oaks office. "
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Chase Moore

January 16, 2026

5  out of  5
rating by Chase Moore
"Thank you for meeting with me in your office last week Jessica. The insurance review was very helpful. Your kindness and professionalism is very appreciated."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Jessica Sawyer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Alex Miller

January 16, 2026

5  out of  5
rating by Alex Miller
"Jessica Sawyer is super helpful, easy to talk to, and explains insurance in a clear way with no stress. She helped us quickly when we needed it and always makes sure we have the right coverage."
We responded:
"Thank you so much for the 5-stars, Alex! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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kelley filby

January 16, 2026

1  out of  5
rating by kelley filby
"This agent has relocated to Idaho. My experience with this agent has been less than positive. Good luck getting any help or for her to contact you. I notice this seems to be an issue on review sites with Jessica Sawyer. I don’t recommend this agent. I later found out when visiting her office that Ms. Sawyer had relocated to Idaho. There’s a time difference so that’s probably why it’s difficult to reach her."
We responded:
"Hi Kelley, Thank you for sharing your feedback. I’m truly sorry to hear that your experience did not meet your expectations. Providing timely and helpful service is very important to me, and I regret that you felt unsupported. I would appreciate the opportunity to make things right and address any concerns you may have. Please feel free to contact me directly at 805-496-4508 so we can discuss how I can assist you better. Thank you again for your feedback. Best regards, Jessica Sawyer"
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Jack BERCOV

January 10, 2026

5  out of  5
rating by Jack BERCOV
"Your staff was really helpful and the ladies really helped me out so much! Appreciate your help great experience!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that our team was able to help you and that you had a great experience. We truly appreciate your feedback and look forward to assisting you again in the future! Best regards, Jessica "
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Jeffrey Eilders

December 30, 2025

5  out of  5
rating by Jeffrey Eilders
"Outstanding service and easy setup!!!!"
We responded:
"Thank you for your 5-star review! We are elated to hear that you had a wonderful experience with us. Looking forward to working with you. "
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Curtis

December 11, 2025

5  out of  5
rating by Curtis
"Thanks for the wonderful insurance yesmin was fantastic she is great at her job. State Farm needs to also understand us arizona drivers are safer then California and this is not California."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Caitlin

November 21, 2025

5  out of  5
rating by Caitlin
"We have been working with Jessica for years and could not be happier. She is professional and kind. She listens to her clients’ needs and then works with them to create the best possible plan. Throughout the process, we felt confident that she was the best agent for the job, as she is incredibly knowledgeable and thorough. If you’re looking for an agent, Jessica is an excellent choice."
We responded:
"Thank you for your 5-star review! We look forward to having you as a customer for many years to come. We will always be here to assist you in any way possible. "
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Omid

November 21, 2025

5  out of  5
rating by Omid
"Jessica and her team are simply the best in the biz. They are friendly, responsive, and always make the process easy. Jessica is incredibly knowledgeable and provides greet advise. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Kory

November 21, 2025

1  out of  5
rating by Michael Kory
"1. I randomly select Jessica from a number of State Farm Agents on their site. The site says "Your agent will get in touch shortly". 2. I have a deadline to apply. Two business days go by without any response. I call the office to talk to her, and instead am connected with Ezmonae, who takes my basic info. 3. I receive a lengthy DocuSign. I see that my address is incorrect, and I can't change it, so I let Ezmonae know. 4. She sends "corrected" DocuSign. This one has the address corrected in one place, but not another. I ask that the entire document be reviewed for errors. 5. I discover two other errors, and ask to speak to Jessica directly. I'm told she'll get back to me the next day. 6. 24 hours later and a week after starting, I've still yet to hear back from Jessica."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Debbie Hogan

November 6, 2025

5  out of  5
rating by Debbie Hogan
"Ezmonae was so helpful and I appreciated her taking the time to get a confirmation on my car insurance situation. She got back to me immediately. Thank you Ezmonae from Hawaii. Aloha."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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D Albiani

November 4, 2025

5  out of  5
rating by D Albiani
"Fast, direct and to the point! She got me exactly what I needed within minutes."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amy Wells

October 30, 2025

5  out of  5
rating by Amy Wells
"Jessica and Ezmonae at State Farm did a fantastic job helping me with my home insurance -- they're super helpful and efficient. I definitely recommend them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michelle Mendoza

October 14, 2025

5  out of  5
rating by Michelle Mendoza
"Excellent customer service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you had an excellent customer service experience. We look forward to serving you again soon!"
Profile photo of *Itzz meh SOPHIA*

*Itzz meh SOPHIA*

October 13, 2025

5  out of  5
rating by *Itzz meh SOPHIA*
"Best ever! So kind and knowledgeable"
We responded:
"Thank you Sophia! We appreciate your review and kind words. So happy that we were able to help :) "
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Scott Jensen

September 27, 2025

5  out of  5
rating by Scott Jensen
"I have had a positive experience with Jessica. She assisted me with getting Insurance Coverage for my Condo in Mesa Arizona."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jeff Chandler

August 29, 2025

5  out of  5
rating by Jeff Chandler
"Called from out of state to obtain insurance for my son, staff was extremely helpful, walked me through process and got him set up. Very pleasant experience!"
We responded:
"Thank you for your 5-star review! My team and I are always happy to hear about a positive experience. Thank you for taking the time. "
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Barbara Fields

May 8, 2025

5  out of  5
rating by Barbara Fields
"I have been working with Maria and she is very professional and responsive to our insurance needs. Thank you for your service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Paul Reisser

May 2, 2025

5  out of  5
rating by Paul Reisser
"My wife and I can enthusiastically recommend Jessica Sawyer and her excellent team as a home base for any and all insurance needs. For questions, concerns, updates, you name it: Jessica provides no-nonsense, straightforward information about policies for home, auto, life, long-term care, personal liability, and Medicare supplementation. Her office staff is outstanding. They pick up the phone, access our account and get right to work on our question(s), without our having to endure a phone menu and endless waiting on hold. This office is a model for customer service."
We responded:
"Wow, thank you so much for your glowing review! We are absolutely delighted to know you had a great experience with our State Farm office. We are looking forward to assisting you and your family for many years to come. All the best! "
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Alicia Badua

April 30, 2025

5  out of  5
rating by Alicia Badua
"Only great experiences here. Maria and Noah are the best! I highly recommend Jessica Sawyer's office for all of your auto needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"