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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Art Azurin

December 10, 2024

5  out of  5
rating by Art Azurin
"Very efficient and responds quickly to my questions. A real business professional."
We responded:
"Thank you so much for your review Art! We greatly appreciate you taking the time to speak to our efficiencies. We definitely pride ourselves on customer service. Have a wonderful holiday season. "
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Jeremy CA

November 13, 2024

5  out of  5
rating by Jeremy CA
"I'm a longtime SF customer, and always found the company to be a "good neighbor". Jessica is a perfect example of why. I greatly appreciate her ongoing attention to our policies, as well as her always timely and thoughtful answers to my frequent questions. She's creative in presenting coverage and premium options so we can get what we need at the right cost. She's a pleasure to deal with, too. Insurance can be a stressful subject. Jessica takes the stress out of it! An easy five stars!"
We responded:
"Wow, what an absolutely amazing review! Thank you so so much for taking the time to write this, but not only that, but for also writing such kind words. Like I said in my email, this really did make my day, and my week! Customers like you make me love what I do. "
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Howard Goodman

October 3, 2024

4  out of  5
rating by Howard Goodman
"Positive"
We responded:
"Thank you Howard. We really appreciate your review. Customer service is of the utmost importance to us and we really love your feedback. Thanks for taking the time to do this. "
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Joan Collins

September 19, 2024

5  out of  5
rating by Joan Collins
"Jessica, Noah, & all; Thank you for your patience, knowledge, and expertise. J.Collins"
We responded:
"Thank you so much Joan. We really appreciate you allowing us to be your insurance office. You are so wonderful to work with. Your kind words mean more to us than we could ever express. "
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Greg Bondi

August 16, 2024

5  out of  5
rating by Greg Bondi
"Very knowledgeable, responsive team. Thank you Noah, A+ customer service!"
We responded:
"Hey Greg, Thanks for the awesome review! I'm glad Noah and the team could provide you with knowledgeable and responsive service. We appreciate your feedback and are here for any future needs. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Ava B

August 16, 2024

5  out of  5
rating by Ava B
"Noah helped myself and my family with filling out documents/registrations even from Across the country. He was incredibly Helpful and broke down the information easily. Cannot recommend working with him enough."
We responded:
"Hi Ava, I'm glad Noah could assist you and your family with the documents and registrations, even from across the country. It's great to know he made the process easy for you. We appreciate your recommendation and are here for any future needs. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Diego Morales

August 15, 2024

5  out of  5
rating by Diego Morales
"Grasias a Jessica sawyer son los mejores En especial Grasias a Maria Lopez que siempre professional mente responde mis preguntas 💯 los recomiendo"
We responded:
"Hola Diego, ¡Gracias por su comentario! Estamos muy contentos de saber que está satisfecho con nuestro servicio. Maria siempre se esfuerza por responder profesionalmente a todas las preguntas. ¡Nos alegra que la recomienda! Si necesita algo más, estamos aquí para ayudarle. - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Morales Morales

July 19, 2024

1  out of  5
rating by Morales Morales
"Información is going to visit .life tech very soon .hope they close that place"
We responded:
"Thank you for your feedback. Unfortunately, we are unable to find you in our system as either a current or former policyholder. We strive to provide excellent service to all our clients, and we apologize if there has been any confusion or oversight. If you have any further details or concerns, please feel free to reach out to us directly so that we can assist you accordingly."
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Marc Pacino

April 5, 2024

5  out of  5
rating by Marc Pacino
"After speaking with Maria Lopez, I was so totally confident about this STATE FARM office that I am making the move and transition over to Jessica Sawyer, State Farm insurance agency. It was a very informative and wonderful experience talking to Ms. Lopez."
We responded:
"Marc, thank you for your review and shoutout for Maria! She takes pride in providing informative and enjoyable experiences for our clients, and we're glad to hear she made a positive impression. Transitioning to a new insurance agency is a significant step, and we're here to ensure a smooth process for you. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Jessica Sawyer - State Farm Insurance Agent, Thousand Oaks, CA"
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Stacy Frankel

March 7, 2024

5  out of  5
rating by Stacy Frankel
"Jessica and her team are great to work with. They assisted with multiple policies, are very thorough, and provided quick responses every time."
We responded:
"Thank you so much Stacy. We definitely pride ourselves on our customer service. And so your compliment really does mean a lot. "
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Lonney Gordon

February 29, 2024

5  out of  5
rating by Lonney Gordon
"Jessica is an absolute gem of an insurance agent, the best of the best! I am a realtor and refer her to my clients that need assistance and she never disappoints. She is an amazing problem solver, always quick to respond and is incredibly honest. Not only is she amazing at the technicalities of her job and providing the best service, she's also extremely likable and has become a good friend. If you have an opportunity to work with Jessica consider yourself lucky, she'll take the best care of you! THE BEST OF THE BEST!"
We responded:
"Thank you so much Lonney! Your trust and confidence in me and my team means so much. We appreciate you. Thank you for taking the time to give us a review. "
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joshua morgan

February 21, 2024

5  out of  5
rating by joshua morgan
"Jessica is reliable, honest and operates with integrity. Jessica always takes the time to answer any questions I may have, and provides me with all the options available. As a young adult, it can be difficult to find affordable auto insurance but with the help of Jessica and her amazing staff, they made it so easy and found me the best rate. I recommend them to anyone who is looking for some great insurance!"
We responded:
"Thank you so Josh! We appreciate you taking the time to provide us with this amazing review. You were amazing to work with and are extremely lucky to have such a wonderful person such as yourself. "
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James Uphold

February 16, 2024

5  out of  5
rating by James Uphold
"Ms Aguilar is a pleasure to speak with and . . . laughs at just the right times."
We responded:
"Thanks so much for the review James. Ezmo does have an amazing laugh and really knows her stuff! "
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lucia Jacobson

February 8, 2024

5  out of  5
rating by lucia Jacobson
"Excellent, fast service."
We responded:
"Thanks so much Lucia! Our office definitely prides ourselves on providing superior customer service. That made our day! "
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Izzy Castillo

February 1, 2024

5  out of  5
rating by Izzy Castillo
"I have been looking for life insurance for my kids and I had the privilege of speaking with ezmonae Aguilar she was really knowledgeable and was able to find the right insurance for my kids and I. I will be recommending Ezmonae to all my friends and family."
We responded:
"Thank you so much Izzy! We appreciate you taking the time to review our office. Ezmo is a huge asset to our office. "
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David Cobian

February 1, 2024

5  out of  5
rating by David Cobian
"Over exceed my expectations with the costumer service provided by Ezmonae. Agent went above and beyond to bundle an insurance package for me a with an exceptional customer service ! Overall more than happy with the agency being able to provide information that others couldn’t. I would definitely recommend this office branch furthermore this agent . Thank you Ezmonae"
We responded:
"Thank you so much David. We appreciate you taking the time to review our office. Ezmo is invaluable. Thank you for being such a valued policy holder!!"
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Myrlene Aguilar

February 1, 2024

5  out of  5
rating by Myrlene Aguilar
"She has good customer service and excellent communication ."
We responded:
"Aww thank you Myrlene! We definitely try our best to provide our customers with the best customer service. "
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Marilyn K. Dorlac

February 1, 2024

5  out of  5
rating by Marilyn K. Dorlac
"Having Jessica, as our agent at State Farm Insurance, was the best thing that could have happened to us because she and her team gave us expeditious, excellent professional service when we needed them most. I love State Farm, and I think everyone on the planet will, too! Great customer service! Marilyn and Michael D. CA."
We responded:
"Hi Marilyn, wow, thank you so so much for this amazing review of our office. We think the world of you. Thank you for allowing us to be your agency. "
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*Itzz meh SOPHIA*

January 31, 2024

5  out of  5
rating by *Itzz meh SOPHIA*
"Best ever! So kind and knowledgeable"
We responded:
"Thank you Sophia! We appreciate your review and kind words. So happy that we were able to help :) "
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Skylar Harris

January 30, 2024

5  out of  5
rating by Skylar Harris
"Ezmonae was extremely helpful explaining to me that I was not carrying the proper coverage. Not only was she able to make sure I had the right coverage, she even lowered my overall costs."
We responded:
"Thank you Skylar. Ezmonae is in fact an amazing team member, and really an all around amazing person. She is so knowledgeable and is really always happy to help where she can. Thanks again for taking the time to write this for her. "
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Jaimee Gregg

January 30, 2024

5  out of  5
rating by Jaimee Gregg
"Absolutely wonderful experience with Ezmonae! Efficient, knowledgeable, fantastic customer service! She is definitely my go to for insurance!"
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Douglas Moore

January 29, 2024

5  out of  5
rating by Douglas Moore
"A pleasure to work with. Quick and easy."
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Savanah Solomon

November 18, 2023

5  out of  5
rating by Savanah Solomon
"We’ve been with Jessica Sawyer’s office for close to two years now. Jessica and her staff are always warm and welcoming and super helpful! We’ve had a great, personalized experience with them! 10/10 absolutely recommend!"
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jeffrey belt

November 13, 2023

5  out of  5
rating by jeffrey belt
"Jessica help me out with a new Auto and home insurance quote. She took the time to listen to what I was looking for and provided me with a competitive quote. I like how you have a dedicated insurance agent who you get to deal with every time you call or reach out to them. She was able to find someone additional discounts, saving me money! We had everything all done the same day I called her. Great agent and customer service!"
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Jose Vaca

November 7, 2023

5  out of  5
rating by Jose Vaca
"Jessica & Noah are the best agents. Previously moved from another State Farm agency these guys are the absolute best. Always returning my requests promptly and efficiently. Could not recommend enough to everyone"